Child and Youth Care Worker (CYCW)

Information
Communication skills:
Effective verbal and non-verbal communication skills including
-Use of silence
-Appropriate non-verbal communication
-Active listening
-Empathy and reflection of feelings
-Questioning skills
-Use of door openers to invite communication, and paraphrasing andsummarization to promote clear communication
-Awareness and avoidance of communication roadblocks
Teamwork and Professional Communication Skills:
-Counseling Skills
-Teaching skills
-Conflict resolution skills
CYC-NET’s main objectives are) – “to promote and facilitate reading, learning, information sharing, discussion, networking, support and accountable practice amongst all who work with children, youth and families in difficulty.”
Integrative Attitudes, Skills and Knowledge Framework
https://www.cyc-net.org/pdf/2010_Competencies_for_Professional_CYW_Practitioners%20(1).pdf
