National Organization for Human Services

Information
Domain
Map of Family/Children Support International Organizations/Agencies (on skills standards)
City
Oregon
Country
USA
Level of Organization
National
Organization's Role
Educational
Skills (if listed on the website)

-Understanding the nature of human systems: individual, group, organization, community and society, and their major interactions.

-Understanding the conditions which promote or limit optimal functioning and classes of deviations from desired functioning in the major human systems

-Understanding of the major models of causation that are concerned with both the promotion of healthy functioning and with treatment-rehabilitation

-Skill in identifying and selecting interventions which promote growth and goal attainment. The worker will be able to conduct a competent problem analysis and to select those strategies, services or interventions that are appropriate to helping clients attain a desired outcome. Interventions may include assistance, referral, advocacy, or direct counselling.

-Skill in planning, implementing and evaluating interventions. The worker will be able to design a plan of action for an identified problem and implement the plan in a systematic way. This requires an understanding of problems analysis, decision-analysis, and design of work plans. This generic skill can be used with all social systems and adapted for use with individual clients or organizations.

-Process skills which are required to plan and implement services

-The assumption that the worker uses himself as the main tool for responding to service needs

-Skillful in verbal and oral communication, interpersonal relationships and other related personal skills, such as self-discipline and time management

Target beneficiaries

Human services professionals

Comments

The training and preparation of the individual worker will change as a function of the work setting, the specific client population served, and the level of organization work.

Consistent behaviour in selecting interventions which are congruent with the values of one's self, clients, the employing organization and the Human Service profession. This cluster requires awareness of one's own value orientation, an understanding of organizational values as expressed in the mandate or goal statement of the organization, human service ethics and an appreciation of the client's values, life style and goals.